Lead AI Success & Solutions

About the Company

RapidCanvas is the trusted partner for transforming your business with AI. We offer the only hybrid enterprise AI platform that combines autonomous agents with human experts to make enterprise-grade AI accessible to all organizations—without the massive investment or deep technical expertise it used to take. Our unique approach delivers measurable business outcomes 10X faster at 80% lower cost, helping global leaders in manufacturing, retail and consumer goods, financial services, and infrastructure turn what was once impossible into practical, everyday reality.

About the Role

RapidCanvas is hiring customer-facing specialists focusing on AI Success & Solutions to lead end-to-end delivery of bespoke AI projects—from initial solution design through full customer success ownership. This role merges the depth of a Solutions Architect with the accountability of a Customer Success leader. You will work across pre-sales and post-sales, ensuring our clients see real business value from our AI capabilities. The hiring seniority level will depend on the candidate’s depth of experience across customer-facing solution delivery, ability to drive measurable business impact, and demonstrated ownership in ambiguous or fast-paced environments.

Responsibilities

Pre-Sale : Discovery & Solutioning

• Partner with Sales and Data Science to deeply understand the customer’s business context and challenges.
• Define clear problem statements, document current state processes, and align on success criteria and KPIs.
• Design solution architecture and data flow diagrams tailored to each use case.
• Assess data feasibility and AI-fit for the proposed use case.
• Set up technical and collaboration workspaces (Slack, Drive, JIRA, etc.) with naming and access discipline.

Post-Sale : Execution & Success

Operational Excellence

Strategic Growth

Qualifications

Why Join Us

Drive measurable impact for Fortune 500 customers across the globe, helping them turn AI vision into operational value. Be part of a category-defining AI company, pioneering a hybrid model that bridges agents and experts. Own strategic accounts end-to-end and shape what modern AI success looks like. Work with a cross-functional, high-performance team that values execution, clarity, and outcomes. Globally competitive compensation and benefits tailored to your local market. Recognized as a Top 5 Data Science and Machine Learning platform on G2 for customer satisfaction.

Pay range and compensation package

Globally competitive compensation and benefits tailored to your local market.

Equal Opportunity Statement

RapidCanvas is committed to diversity and inclusivity.