Servicenow Llm Trainer

Role- LLM -ServiceNow LLM Trainer

Skill - 4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules.

Engagement Type- Short Term Contract ( 2 month)

Geo -india, Brazil, Pakistan, Nigeria, Kenya, Egypt, Ghana, Bangladesh, Turkey, Mexico

Required Skills & Experience

4–6 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules.

Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow.

Proficiency in JSON authoring and working with structured data.

Solid understanding of SQL for data analysis and task validation.

Ability to design realistic enterprise scenarios that map to ServiceNow processes.

Experience in AI model training workflows, contributing to the creation of structured training data.

Strong prompt engineering skills for crafting effective instructions.

Analytical thinking, attention to detail, and logical structuring.

Strong communication skills + customer facing experience is a BONUS