Application Support
Activities and requirements :
Advanced English
(good communication is mandatory) Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests Development language skills, prefer .net Any database knowledge, prefer SQL Understand Wintel Server, network Proactive and learning behavior ITIL process understanding Know how to work on ServiceNow and Jira tool
Application Support Analyst • Uberlândia, Brasil