Corporate Travel Agent

Job Description : Senior Corporate Account Manager

Company Overview :

bTd Travel & Jets is a leading global concierge travel company with a presence in the US, Brazil, and Portugal and expanding to Spain and Mexico in 2025 and across Europe, Latin America, and GCC later. bTd operates under three innovative models :  B2C  (exclusive membership services),  B2B  (corporate travel management), and  B2B2C  (travel concierge services for business partners). Within the B2B model, we specialize in delivering cutting-edge corporate travel management solutions through our  bTd Corp Tool .

This platform seamlessly blends intuitive technology with personalized services, simplifying business travel with exclusive rates on commercial flights, hotels, car services worldwide, with automated processes, and a focus on exceptional customer satisfaction. Beyond corporate travel, we also provide employees with access to  bTd travel benefits  and personalized concierge services for their leisure trips, enriching their overall travel experiences.

CX Travel Specialist (Night Shift)

We are looking for a  CX Travel Specialist  to join our Customer Experience (CX) team. The ideal candidate is experienced with Amadeus and corporate travel management to support our global clients during night shifts.

Main Responsibilities

• Manage bookings for flights, hotels, and car rentals via Amadeus and other tools.
• Handle client requests, changes, and special services via WhatsApp and email.
• Process exchanges, refunds, EMDs, and monitor itineraries proactively.
• Support VIP and C-level travelers with high-touch, discreet service.
• Collaborate with internal teams to ensure accuracy and client satisfaction.

Requirements

(An Amadeus Test will be conducted to verify level of proficiency)

Why Join Us

bTd Travel Culture :

At bTd, we are passionate about travel, bridging distances, connecting worlds, and creating unique experiences for our clients. We foster a culture that embodies entrepreneurship, hands-on collaboration, and teamwork. Our flexible work environment supports work-life balance, eliminating commuting time and offering opportunities for relocation or nomadic work. We are driven by a global mindset, a passion for client success, and a strong focus on results. Our environment values risk-taking, leadership development, and learning by doing, providing multiple opportunities for personal and professional growth. We respect diversity at all levels and embrace meritocracy, rewarding high performance and ensuring no space for toxic behavior or poor performance.

bTd is committed to corporate governance, ethics, and mutual trust, building confidence through facts and evidence rather than perceptions. We promote an open, friendly, and respectful atmosphere where differences and preferences are honored. Join us and grow alongside bTd, with the opportunity to become part of the company’s evolution and stakes.

Terms of Employment :

Compensation :

Important Note Before Applying :

Let’s keep it real! Apply only if you meet at least 8 0% of the qualifications  and can prove it with your  profile or  updated resume . We’re not looking for someone who just "gets it" — we need a  self-starter  ready to deliver results from  day one .

Forget gaming algorithms; we care about real achievements. If your experience matches the role and your profile shows your impact, we’re excited to hear from you, hire you fast, reward your contributions, and grow together.

Note :  Only candidates meeting the criteria will be contacted for an interview. Let’s keep it efficient and worthwhile for everyone! 🚀

bTd Travel – Where Business Meets Innovation.