Principal Technical Consultant – Servicenow Technology And Core Business Workflows

Principal Technical Consultant – ServiceNow Technology and Core Business WorkflowsWe are seeking a highly experienced Principal Technical Consultant in ServiceNow with a proven track record of delivering large scale enterprise implementations across Technology Workflows such as ITSM, ITOM, ITAM, SPM, Risk, SecOps and Core Business Workflows including HRSD, S2P, Workplace Service Delivery, Legal and others.What you get to do in this role : Lead the configuration, design and implementation of multiple ServiceNow modules with hands-on technical expertiseDrive large-scale integrations with high data volumes, ensuring performance, security and maintainabilityApply best practices in platform governance, performance optimization and maintenance including upgrades and patching cyclesAct as a trusted advisor on adoption strategies, process improvements and alignment with ServiceNow leading practicesLead workshops, define current and future state processes and ensure solutions achieve business outcomesOversee and validate development work from partners or customer teams, ensuring quality and adherence to technical standardsCollaborate across functions including BPCs, architects, project managers and business consultants to deliver high value outcomesMentor and coach junior consultants and contribute to organizational knowledge and leading practicesDrive strategic conversations with senior client stakeholders and serve as a thought leader in the industryTo be successful in this role you have : Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solvingAdvanced English and SpanishFifteen years of progressive experience in professional services or equivalent technical and consulting experienceProven hands-on experience in ServiceNow implementations across Technology and Core Business WorkflowsAdvanced development skills in ServiceNowExperience with Flow Designer, Playbooks, Knowledge Management, Service Portal, Employee Center and platform automationStrong experience with large data volume integrations using ServiceNow native and custom approachesSolid knowledge of platform performance, governance, maintenance best practices and technical architectureDeep expertise in at least three ServiceNow modulesDemonstrated experience driving adoption, client engagement and strategic roadmapsExperience evaluating and leveraging AI-powered workflows and automation for business outcomesKey Competencies and Soft SkillsExcellent written and verbal communication and executive presenceAbility to manage complex client relationships and influence senior stakeholdersStrong consultative and problem-solving skillsCreative, entrepreneurial and comfortable driving initiatives independentlyExperience working collaboratively across global teamsAbility to travel up to fifty percent as requiredEqual Opportunity EmployerServiceNow is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

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