About This Role
We're seeking an exceptional Senior Technical Manager who will architect and orchestrate mission-critical telecommunications infrastructure that powers millions of connections across Latin America. This is your opportunity to drive technological innovation, lead high-performing teams, and shape the future of fixed network solutions.
What You'll Do
Strategic Leadership
- Architect and deploy carrier-grade fixed network solutions across fiber optics, GPON / EPON, SDN / NFV, and bearer network ecosystems
- Master end-to-end bearer networks : optical transport (DWDM / OTN), metro aggregation, IP / MPLS backbone, and microwave transmission
- Lead and develop multidisciplinary technical teams (15+ engineers) driving innovation and operational excellence
- Drive technical strategy for large-scale network transformation projects aligned with business objectives
Operational Excellence
Execute logical deployment strategies including provisioning, service activation, and zero-touch deployment frameworksCommand Tier 3 / 4 technical support operations with root cause analysis and incident elimination protocolsOptimize warranty lifecycle and spares inventory ensuringDelivery measurable improvements : 99.99%+ uptime, 40%+ MTTR reduction, enhanced operational efficiencyTechnical Mastery
Eliminate network bottlenecks through proactive capacity planning and infrastructure optimizationOrchestrate vendor relationships, negotiate contracts, and enforce SLA complianceEstablish comprehensive technical documentation and deployment playbooksChampion adoption of 5G integration, edge computing, and automated network managementWhat You Bring
Required Experience
Experience in telecommunications infrastructure and in senior technical leadership;Proven track record deploying large-scale networks (1MM+ subscribers or equivalent);Expert-level troubleshooting across physical and logical layers;Demonstrated success managing technical support operations and ITIL frameworks.Bearer Network Expertise (Must Have)
Optical Transport : DWDM, OTN (OTU / ODU), SDH / SONET, WDM systems, EDFA, dispersion managementFiber Infrastructure : Dark fiber, OPGW, aerial / underground deployment, OTDR testingMetro & Aggregation : Carrier Ethernet (MEF), MPLS-TP, Metro WDM, PTNIP / MPLS Backbone : Core routing, MPLS VPN (L2 / L3), traffic engineering, segment routing, BGP / ISISAccess Networks : PON (GPON / XG-PON / XGS-PON / NG-PON2), Active Ethernet, FTTx architecturesMicrowave Transmission : P2P links, spectrum planning, link budget calculationsTechnical Skills
Network protocols : BGP, OSPF, IS-IS, RSVP, LDP, TCP / IP, SIP, VoIPLogical provisioning systems, EMS / NMS platforms, network orchestration toolsAdvanced diagnostics : OTDR, OSA, BERT, spectrum analyzers, protocol analyzersOSS / BSS systems, monitoring tools (Nagios, Zabbix, SolarWinds), ServiceNow, JiraAutomation : Ansible, Python scriptingCloud-native architectures, Docker / Kubernetes, DevOps methodologiesMulti-vendor platforms : ZTE, Huawei, Ciena, Nokia, Cisco optical / routing equipmentDeployment & Operations
Complex cutover management and phased rollout strategies with zero service disruptionMulti-tier support framework design and escalation matrix implementationData-driven spares management and predictive maintenance programsVendor negotiation and RMA cycle managementProcess automation and provisioning timeline reductionLeadership Capabilities
Proven ability to identify and develop high-potential talent, assessing how candidates think and solve problems under pressureBuilding high-performing teams in fast-paced, demanding environmentsStrategic mindset balancing operational needs with long-term architectural visionCross-functional collaboration across deployment, support, procurement, and vendor managementEducation & Certifications
Bachelor's degree in Telecommunications Engineering, Computer Science, Electrical Engineering, or equivalent.MBA in Project Management is a plus.Certifications highly valued : CCNP / CCIE (Service Provider), JNCIP-SP, ITIL Foundation / ExpertBilingual : Portuguese (native / fluent) and English (advanced communication as primary working language)Plus / Nice to Have
Wireless network experience (4G / 5G RAN, microwave backhaul, small cells, DAS)Wireless-wireline convergence architecturesSpectrum management and RF planning knowledgeWhy Join Us
✅ Strategic Influence : Direct access to executive leadership shaping company direction
✅ Technical Autonomy : Select technologies, design architectures, and optimize operations
✅ Operational Impact : Transform deployment, support, and maintenance organization-wide
✅ Market Leadership : Partner with tier-1 carriers on
✅ Career Growth : Clear pathway to progress inside the company
✅ Competitive Package : Industry-leading compensation aligned with performance outcomes