Sr. Partner Manager, Payments, LATAM Payments

We are seeking an experienced Senior Partnership Manager to join Amazon Latin America Payments Team to lead our partnership initiatives. This is a crucial role for improving the payment experience for Amazon customers shopping on Latin America through strategic partnerships with schemes, acquirers and financial institutions.

Key job responsibilities

Key job responsibilities

1. Develop and execute partnership strategies with banks, financial institutions, schemes and payment service providers to enhance Amazon Latin America (LATAM) countries payment offerings.

Secure, sign-up, and manage working relationships with partners such as acquirers, issuers, schemes like VISA, MasterCard, Alternative Payment Methods (APMs), and Third Party Providers (3PPs).

2. Negotiate and finalize business contracts with banking partners, ensuring favorable terms for Amazon LATAM.

3. Drive Service Level Agreements (SLAs) through partners to maintain high standards of service quality and customer satisfaction.

4. Collaborate with internal teams (Product, Tech, Legal, Finance) to align partnership goals with overall business objectives.

5. Monitor and analyze partnership performance, providing regular reports and recommendations for improvement.

6. Stay informed about industry trends, regulations, and emerging technologies in the acquirers, PSPs and payments space.

7. Represent Amazon LATAM at industry events and conferences to build and maintain relationships with key stakeholders.

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

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