Head Of 99Entrega

Company Overview :

DiDi Global Inc. is the world's leading mobility technology platform.

It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.

It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations.

DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid

Team Overview :

The Head of 99Entrega is a unique opportunity to help build and grow a solid business inside 99.

This data driven role calls for a rare combination of analytical thinking & inter-personal ability to manage operations, sales and stakeholders.

99Entrega is our last mile delivery service, using cars, motos, and small trucks.

Be prepared for a hectic, fast paced and challenging environment!

Role Responsibilities :

• Participate actively in the operational strategy and execution of our Entrega business, both C2C and B2C
• Work in the design and implementation of large scale initiatives that will lead to exponential growth of our business, involving different stakeholders like Ops from Rides, CX, Product, Marketing, BI, etc.
• Be proactive in identifying new projects and taking ownership
• Partner and lead with Sales, Credit Rating & Collections and Entrega Ops teams to drive sales productivity and efficiency
• In partnership with HR and Sales teams, monitor and improve sales compensation and incentive programs
• Own forecasting and planning process to ensure achievement of targets and key operating metrics
• Drive the weekly and monthly meetings, creating the rhythm and cadence for sales and ops excellence
• Build and own all sales and ops dashboards and presentations
• Build, manage and continue to grow a high-performing group of sales and operations professionals

Role Qualifications :

EEO Statement :

Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

We can better navigate the business landscape strategically by analyzing valuable metrics.

When we work to help our partners and colleagues win, we win, too.

While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We are people who always want to do the right thing.

Our intentions are sincere, we speak our minds and listen to each other.

That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Our differences are what makes us distinct.

We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.