Channel Account Manager Latam

SOCRadar is well positioned for continued success with a focus on innovation, global expansion, and feature-rich multifunctionality.

Our mission is to enable organizations to get proactive against evolving cyber threats.

Enterprises around the world are increasingly selecting SOCRadar to get proactive security by understanding their attack surface and gaining automation-enabled visibility into the surface, deep, and dark web.

SOCRadar users leverage our expertise and investment in scalable, innovative Extended Threat Intelligence (XTI) solutions to protect their most valuable assets : brand reputation, employees, customers, and overall business operations.What will Account Manager doYou will be a part of our SOCRadar Sales Team and will be responsible for sales processes such as managing customers, finding new customers, performing actions to expand the customer portfolio, understanding the product to explain to the customer, keeping up with the updates of the product, coordinating with the other Sales Team members as TAM and CSM, and preparing strategic planning and regular reports.ResponsibilitiesFollow-up of regular sales processesManage customers assigned to youFind new customers and maintain existing onesPerform actions to expand the customer portfolio to the relevant segmentCreate the first contact with potential customers and partners contacting from the website and other sourcesFollow-up regularly to turn leads into opportunitiesUnderstand the product to a level that allows you to explain the product to potential customers and partners (high-level explanation)Perform company presentations in all potential customer / partner first meetingsEvaluate the satisfaction of customers during POC and discuss the commercials with customers / partnersPrepare the Quotes and similar documents needed in the sales processKeep up with the new updates of the product and explain them to partnersCoordinate with the other teams about the needs and requirements of channel partners and customersCoordinate with TAM and CSM teams to ensure customers and partners have the right and needed technical supportPrepare lists of potential customers (for cold mailing)Prepare strategic planning to achieve yearly targetsUpdate CRM information and documents in common spacesPrepare weekly, monthly, and quarterly reportsSubmit the relevant requests to the SOCRadar Marketing team for the partner's necessary marketing activities and follow up on the processNote : Nothing in this job description restricts management's right to assign or reassign additional duties and responsibilities to this job at any time.QualificationsExpertise in managing sales opportunities from prospect to closureAt least 2 years of experience as an Account ManagerExperience in sales is a mustExcellent negotiation, presentation, and communication skillsCapability to present technical information to a variety of audiencesDemonstrated ability to forecast and manage information using a CRM (for instance : Sales Force, Hubspot, MS Dynamics)Extensive contacts in the information security and / or security operations fieldsHands-on experience in providing information security servicesAbility to manage multiple high-priority tasks to successful completionAbility to work in a fast-paced, geographically dispersed organizationFluency in English is a mustWhat does SOCRadar offer teammates?Talented and Experienced TeammatesRemote working environmentBirthday & October Security Awareness Month Day off

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